Privacy Policy

This policy explains what personal data Chrono24 Watches collects, why we collect it, and what rights you have. It applies to chrono24watches.st.

Data we collect

Account and order data: name, email, phone, billing and delivery address, order history.
Payment data: handled by our payment processors. We do not store full card numbers.
Identity data: for high-value orders and watch purchases we may request identity documents to meet anti-money-laundering obligations.
Technical data: IP address, browser type, pages viewed, collected through cookies and server logs.

Why we use it

To process and ship orders, prevent fraud, meet legal obligations, provide customer support, and — with your consent — send occasional inventory emails. You can unsubscribe from marketing at any time.

Sharing

We share data only with couriers, payment processors, insurers, and where required by law. We do not sell personal data.

Retention

Order and identity records are retained for the period required by tax and anti-money-laundering law. Marketing consent records are kept until you withdraw consent.

Your rights

You may request access to, correction of, or deletion of your data, and object to processing. Email sales@chrono24watches.st and we will respond within 30 days.

Security

The site runs over TLS. Access to customer records is restricted to staff who need it. See also our Cookie Policy.